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Service technician taking refrigerant readings at a packaged rooftop air conditioning unit on a commercial office building at dawn

Commercial HVAC, coast to coast

We repair, replace and service every HVAC system

Office split systems and ductless units, VRF, rooftop packages, heat pumps, furnaces and central chiller plants.

What we do
Repair, maintenance, replacement, upgrades
Equipment
Splits and ductless through chiller plants
Coverage
Licensed contractors in all 50 states

One number, every location

Kelvin Mechanical is a dispatch and account desk sitting on top of a network of licensed local mechanical contractors. You deal with one company, one scope and one invoice format. The truck that arrives is licensed in that state.

Target response
4 hours
Licensing
Held by the local contractor
Account contact
One named person
Reporting
Written after every visit
Commercial buildings with packaged rooftop units on every roof

Most commercial buildings in the country run on packaged rooftop equipment. It fails in predictable ways, so it can be serviced on a predictable schedule.

What we service

Repair it, replace it, maintain it

Seven service lines, each with its own scope and its own schedule. Pick the one that matches what the building needs.

Every system a commercial building runs

Heating and cooling, small and large. If it conditions air in your building, it is on this list, and the technician sent to it is certified on that class of equipment.

Equipment not listed here is still worth a call. Tell us the nameplate and we will say yes or no honestly rather than send someone to learn on your building.

  • Split systems and ductless mini splits

    The wall and ceiling cassette units on individual offices, server closets and conference rooms.

  • VRF and VRV multi zone systems

    One outdoor unit feeding many zones, with controls that need a technician who knows the brand.

  • Packaged rooftop units

    The workhorse of most commercial buildings in the country, from single units to full fleets.

  • Air cooled and water cooled chillers

    Central plants, pumps, cooling towers and the loop that ties them together.

  • Heat pumps

    Air source and water source, including the changeover faults that only show up in shoulder season.

  • Gas furnaces and boilers

    Heat exchangers, ignition, combustion safety checks and the winter no heat call.

  • Air handlers and fan coils

    Belts, bearings, coils, drain pans and the balance problems that cause zone complaints.

  • Computer room and precision cooling

    Server rooms and MDF closets, where humidity matters as much as temperature.

  • Exhaust and make up air ventilation

    Restroom and kitchen exhaust, make up air units and outside air compliance.

Nothing starts before you approve a price

Four steps, every call, whether it is a contract visit or a compressor down at nine on a Sunday night.

  1. Request

    Tell us the building and the symptom

    Two minutes on the form or one call. Address, equipment if you know it, and what the building is doing wrong.

  2. Scope

    Fee and arrival window confirmed

    Before anyone is dispatched you have the diagnostic fee, the arrival window and the name of the contractor assigned.

  3. Diagnose

    Findings, photographs and a price

    The technician diagnoses on site and sends you the cause, the photographs and a fixed repair price for approval.

  4. Report

    Work completed and documented

    The repair is completed after your approval, and the report is filed against the site so the history follows the building.

How we stay cheaper

Three billing policies, written into the contract

We do not publish a price list, because a rooftop unit in Phoenix and a chiller in Chicago are not the same job. We publish the policies that decide what your invoice looks like.

  1. 01

    Flat rate diagnostics

    One quoted fee covers travel and diagnosis, and it comes off the repair when you approve the work. No hourly clock running while a technician walks the roof.

  2. 02

    Parts at supplier cost

    The supplier invoice is attached to yours. Our margin sits in the labour line where you can see it, not hidden inside a part number you cannot price check.

  3. 03

    No after hours premium on contracts

    Contract sites pay the same diagnostic rate at two in the morning as at two in the afternoon, and pay no trip charge on scheduled visits.

Parts billed at supplier cost with the invoice attached. Your exact rates are set in the proposal after the walkthrough, and they are fixed for the contract term.

What actually lands in your inbox

The deliverable is documentation. It is what turns a repair into something you can budget, defend and hand to an owner.

Technician taking a pressure reading on commercial HVAC equipment

Readings, not adjectives

Pressures, temperatures, amp draws and static pressure recorded per unit, so the next technician starts from data instead of starting over.

Close view of cleaned condenser coil fins

Photographs of the actual part

Before and after images attached to the invoice. You can see the failed component without climbing onto a roof.

Mechanical plant room with chilled water pipework

An asset list that survives staff turnover

Model, serial, tonnage, install year and condition per unit. When your facilities lead changes, the building history does not leave with them.

Start here

Tell us the building and the symptom

Dispatch reads every request. If it reads as an emergency it is treated as one, and someone calls you rather than emailing you.

  • No obligation and no sales sequence attached to the form
  • The diagnostic fee is confirmed before anyone is dispatched
  • Multi site portfolios get a single scope covering every location

Dispatch answers 24 hours a day, seven days a week

Open a service ticket

Reply in 1 business hour

Flat rate diagnostic fee quoted before dispatch, credited toward the repair when you approve the work.

The things facility managers ask first

Do you cover the entire United States?

Yes. Kelvin Mechanical coordinates a network of licensed local mechanical contractors. Dispatch, scope, reporting and billing are handled centrally, and the physical work is performed by a contractor licensed in that state.

What does the diagnostic visit cost?

A flat rate quoted to you before a technician is dispatched. It covers travel and the diagnosis, and it is credited toward the repair when you approve the work. There is no separate trip charge on top of it.

How do you keep costs lower than a traditional contractor?

Three policies. Parts are billed at supplier cost with the invoice attached instead of marked up. Contract sites pay no after hours premium and no trip charge. Diagnostics are a flat rate rather than an open hourly clock.

How fast can someone be on site?

The arrival window is confirmed on the call, before dispatch, based on your location and the current crew position. We quote a window we can hold rather than a number that sounds good on a website.

Do I need a maintenance contract to call you?

No. One off repair calls are welcome. Contract sites get priority scheduling, no trip charge and no after hours premium, which is why most multi building clients move onto an agreement after the first year.

Who is licensed and insured, you or the local contractor?

The contractor performing the work holds the mechanical license required in that state, and carries general liability and workers compensation coverage. Certificates are provided per site before the first visit.