The same scope everywhere
One written maintenance scope applies at every site, so a store in Ohio and a store in Arizona get the same visit and the same report format.
Who we work for
One HVAC vendor across every location
Running a different local contractor in every market means a different scope, a different invoice and a different answer in every market. This is the alternative.
What usually goes wrong, and how we handle it
One escalation path
A single contact owns your account. You do not re explain the portfolio to a call centre every time a unit fails.
History that follows the site
Every visit, part and quote is recorded against the site, so a recurring failure at one location is visible instead of being repaired three times by three vendors.
Move this portfolio to one vendor
Send the site list. We return one scope, one visit schedule and one invoice format covering every location in it.
Flat rate diagnostic fee quoted before dispatch, credited toward the repair when you approve the work.