Terms of service

This site describes commercial heating, ventilation and air conditioning services and lets you request them. Nothing on it is an offer capable of acceptance, a fixed quotation, or engineering advice for your building. Scope and price are established only in a written proposal or work authorisation signed after a site assessment.

Kelvin Mechanical Group LLC coordinates and administers commercial HVAC service. The mechanical work at your site is performed by an independent contractor that holds the mechanical licence and insurance required in that jurisdiction. We remain your contracting party for the scope we agree in writing, and we are responsible for managing the contractor we assign.

The diagnostic fee is confirmed before a technician is dispatched. Work beyond diagnosis begins only after you approve a written price. Quotes are valid for 30 days unless stated otherwise, and assume normal access conditions. If a condition is found that materially changes the work, we stop and re quote rather than proceeding.

Invoices are due on the terms stated on the invoice. Parts are billed at supplier cost with the supplier invoice attached, and our margin is carried in the labour line.

Labour performed under a written work authorisation is warranted for 90 days against defects in workmanship, unless a longer period is stated in your agreement. Equipment and parts carry the manufacturer warranty only, and we register it in your name. The warranty does not cover failures caused by lack of maintenance, misuse, alteration by others, power quality problems, or damage from causes outside the equipment.

You agree to provide safe and lawful access to the equipment, accurate information about the site, and a contact authorised to approve work. You are responsible for conditions we are not engaged to remediate, including roof integrity, structural adequacy, asbestos or other hazardous materials, and electrical supply faults upstream of the equipment.

To the maximum extent allowed by law, neither party is liable to the other for indirect, incidental, special, punitive or consequential damages, including lost profits, lost business, or loss of use, arising out of the services or this website. Our total liability for any claim is limited to the amount you paid us for the specific work giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence.

The text, images, layout and marks on this site belong to Kelvin Mechanical Group LLC or its licensors. You may view and print pages for your own business evaluation. You may not copy the site, scrape it, or reuse its content commercially without written permission. We try to keep the site accurate but do not warrant that it is free of errors or always available.

Do not submit false information, submit requests on behalf of someone who has not asked you to, attempt to gain unauthorised access to the site or its systems, or use automated tools to flood the request form. We may refuse or cancel a request that appears fraudulent.

We may update these terms by posting a revised version here. The version in force when you submit a request applies to that request. These terms are governed by the laws of the state in which Kelvin Mechanical Group LLC is organised, without regard to conflict of law rules, and the courts of that state have jurisdiction, except where mandatory local law provides otherwise for the site where work is performed.

Questions go to [email protected] or (417) 396-3493.